When you first set up your venue in MyHallWizard, a price list called Standard Rates is set up for you. This records the normal prices you charge for your rooms.
However, you may wish to use different prices for some of your customers or some of your bookings. For example, if you have negotiated specific prices with a customer, or you want to offer a discount to some customers. You can also use price lists if you charge different prices on certain days of the week or at different times of day.
Setting up a new price list #
Venue Account Owners and Venue Administrators can do this by setting up new Price Lists.
Now select New Price List, and you will be able to give your new price list a name and enter prices for each room and each extra.
- If a price list applies to a single customer only, it is a good idea to name it the same as the customer (e.g. Art Group). If it could apply to many customers, then give it a more generic name (e.g. 10% Discount, or Local Residents’ Rates).
- Room prices can be specified per hour or per session. If you choose per session, then the room is charged the fixed amount regardless of how long the booking is.
- Extras have a fixed price per session.
Once you have set up a new price list, you are able to select it within the Edit Customer or New Customer screen.
By default, bookings created for the customer are calculated using the price list you specified. You can change the price list used for a booking in the Edit Booking or New Booking screen.
Note: if you want to charge a different rate for a specific booking only, you may find it best simply to enter the agreed amount directly on the booking itself rather than creating a new price list.
Changing your prices #
After a while, you may wish to change your prices, for example to take account of inflation. See Changing Your Prices to learn how to do this.
Deleting a Price List #
From time to time you may wish to delete a price list. For example, if you are restructuring how you make charges to your customers.
To delete a price list,
Click on the price list you want to delete, then click on Delete.
If any of your customers have the deleted price list as their default, they will be moved to standard rates. You may wish to edit customer records before deleting a price list.
Any bookings using the deleted price list are not impacted – the price recorded for the booking stays the same. However, any recalculation of prices when you edit a booking will automatically use the default price list for the customer. You can change the price list used, if necessary. Also you can retain the old prices using the Previous price option in the Price field or enter a specific price in the Agreed price field.
If you require assistance, for example to find out which customers or bookings use a specific price list, please contact HallWizard Support.